Terms of Service

Revino (hereinafter: "Service") is a digital loyalty program platform operated by Filyó Dominik E.V. (hereinafter: "Operator"). Operator details: - Name: Filyó Dominik, sole proprietor - Registered office: 3561, Felsőzsolca Rózsa utca 3., Hungary - Email: kapcsolat@filyodev.hu The Service enables merchants to create and manage loyalty programs, and customers to join them, collect points, and redeem rewards. By using the Service, you accept these Terms of Use. If you do not agree, please do not use the Service.

2.1. Registration is required. You must be at least 16 years old. 2.2. Data must be accurate. You are responsible for keeping it up to date. 2.3. You are responsible for account security. Password sharing is prohibited. 2.4. One account per person. Multiple accounts may lead to restrictions.

3.1. For personal use by customers and business loyalty management by merchants. Prohibited: unauthorized use, false transactions, point manipulation, system attacks, unauthorized data collection, circumventing terms. The Operator may restrict or terminate access for violations. 3.4. Publishing inappropriate or unlawful content will result in immediate termination of the subscription without refund.

4.1. Subscription Plans A paid subscription is required to use the merchant features of the Service. Available plans and their current prices are displayed in the application and on the website (revino.hu). 4.2. Pricing and Invoicing The Operator is individually VAT-exempt (AAM — Alanyi Adómentes) under Section 187 of Act CXXVII of 2007 on Value Added Tax (Hungarian VAT Act). Therefore, prices do not include VAT. The displayed gross price includes a 27% buffer to ensure prices remain stable if the business structure changes. Prices are subject to change; current prices are available in the app and on the website. 4.3. Payment Method Subscription payments are processed through Stripe, Inc. (USA) online payment platform via credit/debit card. Card data is handled and stored exclusively by Stripe in compliance with PCI DSS standards; the Operator does not access or store card data. 4.4. Automatic Renewal Subscriptions auto-renew at the selected interval (monthly) unless cancelled before the end of the current period. 4.5. Invoicing Electronic invoices are issued through Számlázz.hu, compliant with Hungarian NAV Online Számla 3.0 requirements. Invoices are sent via email upon successful payment. 4.6. Plan Changes The user may upgrade or downgrade at any time. The price difference is prorated accordingly by Stripe for the current billing period. 4.7. Cancellation Subscriptions can be cancelled through the application, website, or Stripe customer portal. After cancellation, the subscription remains active until the end of the current paid period. 4.8. Refunds Subscription fees are non-refundable. The service remains fully accessible until the end of the already paid period. 4.9. Price Changes The Operator reserves the right to modify fees. Users will be notified at least 30 days in advance. New prices take effect from the next renewal period.

5.1. Valid within the respective merchant's program only. 5.2. Non-convertible to cash, non-transferable except via gifting. 5.3. Values may be modified with prior notice. 5.4. May expire per merchant conditions.

5A.1. Premium features within subscription plans: a) Story Scheduling (Pro+): Pre-scheduling story publications. b) Automated Campaigns (Pro+): Rule-based push notifications (7-day rate limit per trigger). c) Predictive Analytics (Premium): Revenue/customer forecasting, churn risk. Informational only; accuracy not guaranteed. d) Benchmark (Premium): Anonymized comparison from min. 3 merchants. e) Weekly Reports (Premium): Automatic weekly summaries. f) Advanced Automation (Premium): Extended trigger types. 5A.2. On downgrade, rules and schedules are deactivated; existing data is preserved. 5A.3. The Operator may rearrange features between plans (30 days' notice).

All Service components are the Operator's intellectual property. Users acquire no IP rights through usage.

Service provided "as-is." The Operator does not guarantee uninterrupted operation. Not liable for: - Merchant reward quality or availability - Errors or outages in third-party services (Stripe, Számlázz.hu) - Damages from unauthorized account access due to user negligence Maximum liability limited to amounts paid in preceding 12 months.

Detailed information about the processing of personal data is contained in the Privacy Policy, which forms an integral part of these Terms. For information about cookies, Google Analytics 4, PostHog analytics, and Meta Pixel conversion tracking on the website, please refer to the Cookie Policy (https://revino.hu/en/cookies).

The Operator may amend these Terms. Users will be notified through the application and via email. Material changes require acceptance for continued use. Non-acceptance entitles account deletion and subscription cancellation.

Users may delete accounts anytime (30-day grace period). Account deletion does not entitle refund for the already paid subscription period. Operator may suspend accounts for violations. In the event of Service discontinuation, users will be notified at least 60 days in advance.

Governed by Hungarian law, in particular Act V of 2013 (Civil Code), Act CVIII of 2001 (E-Commerce), and Regulation (EU) 2016/679 (GDPR). Disputes resolved amicably first. Consumer complaints may be directed to the local conciliation body. Budapest Court of Justice has exclusive jurisdiction, subject to consumer protection exceptions. Online dispute resolution: https://ec.europa.eu/consumers/odr These Terms are effective as of: 2026-03-26