Everything you need to know about Revino

Create a user account, then switch to "Merchant" mode in the profile menu. First, you'll need to provide verified business details (tax number, company documents) for the verification process.

During the verification process, we verify your business based on your tax number and company documents. Once approved, you can appear in the app and start your loyalty program.

Choose from 5 subscription plans: Free, Starter (HUF 7,990/mo), Growth (HUF 15,990/mo), Pro (HUF 31,990/mo) and Premium (HUF 55,990/mo). Each comes with different customer, location, and feature limits.

After verification and subscription, a 7-step wizard guides you through: business name and category, branding (logo and cover image), point ratio setup, creating your first reward, setting opening hours. Your business appears in the app immediately after completion.

On the main merchant screen, you see real-time KPIs: revenue, visitor count, new customers, active streaks. Use the time range filter (daily, weekly, monthly) to change the view. Subscription limits are also shown here.

If your subscription allows it, you can manage multiple businesses from one account. The business switcher appears at the top of the dashboard — tap to quickly switch between your businesses.

Tap the center Scanner button to open the camera. Scan the customer's QR code, enter the purchase amount in HUF, and the system automatically calculates the earned points with all multipliers (tier, happy hour, streak, rating).

If the customer doesn't have the app or hasn't registered yet, you can credit points using their phone number. For registered users, all multipliers apply. For unregistered users, points remain "pending" and are automatically credited upon registration.

If QR scanning doesn't work, you can manually enter the customer's 4-character short code.

The point ratio determines how many HUF equals 1 point. For example, with a ratio of 100, HUF 1,000 = 10 points (before multipliers). You can change this in your business settings.

Create rewards for your customers: enter Hungarian and English titles, descriptions, point cost, and tier requirements. Optionally set an expiration date. Rewards appear in the app immediately after activation.

You can edit or toggle existing rewards at any time. Inactive rewards don't appear to customers, but previously redeemed rewards are not affected by changes.

Set minimum tier requirements for your rewards (Starter, Regular, VIP, Elite). This motivates customers to reach higher tiers and provides a more exclusive experience for your most loyal customers.

Send targeted push notifications to your customers. Enter a title, message, and filter recipients by segment. Campaigns can be sent once every 24 hours to prevent spam.

Set up automatic triggers: welcome message for new customers, birthday discount, inactivity reminder, tier-up congratulations, anniversary message. All of this works without manual intervention. (Available from Pro plan)

Set time windows when your customers earn double or higher multiplier points. The system automatically notifies nearby customers before happy hour starts. (Available from Growth plan)

Publish Instagram-style 24-hour stories. Upload an image, add text, choose a style (light, dark, gold). Stories appear on the Discover tab for all your customers. You can also schedule them in advance. (Available from Growth plan)

Create a printable flyer with your business QR code. Customers can scan it and land directly on your page in the app. Save to your gallery or share directly.

The merchant Analytics tab shows detailed statistics about your business. Data updates in real time and can be filtered by time period.

Detailed customer statistics: active customers, new joins, distribution by tier, visit frequency, list of most valuable customers.

Track your employees' activity: number of transactions, average value, daily activity. Each employee has their own statistics.

See which rewards are most popular, which are redeemed most often, and how redemption rates change over time.

Overview of issued and redeemed points balance, point-to-HUF ratios, and active point capital.

Heatmap view of the busiest days and time periods. Helps optimize opening hours and happy hour timing.

Identify inactive customers who haven't visited in a long time. The system flags at-risk customers so you can win them back with targeted campaigns. (Available from Pro plan)

AI-powered forecasts of your revenue, and comparison with similar businesses. (Available in Premium plan)

Download detailed statistics in XLSX (Excel) or PDF format. The Pro plan also includes automatic weekly summaries.

Generate an invite code (in EMP-XXXX format) for your employee. You can also share the code as a QR code. The employee enters the code in the app under "Join as Employee".

You can set individual permissions for each employee: scanning, redemption, view all customers, edit rewards, view analytics, manage stories. Only grant the functions they need.

If an employee no longer works for you, you can remove them immediately. Their access is revoked after the operation.

From the Pro plan, the system automatically generates category-specific weekly challenges every Monday. Your customers earn extra bonus points for completing them. Challenges expire at the end of the week.

Your customers build weekly streaks. Milestones (4, 8, 12, 26, 52 weeks) unlock increasingly larger multipliers. Streaks encourage regular return visits — on Saturday, the system warns the customer if their streak is about to expire.

You can modify the default tier thresholds to suit your business. Set how many points are needed for Regular, VIP, and Elite tiers.

If your business operates at multiple locations, you can manage each one separately. Enter the address, opening hours, contact info, and activate the location when ready to receive customers.

Modify location details: address (with map search), opening hours by day, phone number, email. You can also temporarily deactivate locations.

Employees can be assigned to specific locations — so they only have access to that particular location's data.

Modify your business name, category, description, logo and cover image. Name changes require moderation approval to ensure quality.

Set your opening hours broken down by day. Your customers can see when you're open both in the app and on the Wallet pass.

Set how many months of inactivity before unused points expire. The system automatically sends warnings 30, 7, and 1 day before expiration.

Manage your subscription on the website: change plans, update payment details, view invoices. Payments are processed through Stripe, and invoices are automatically generated according to Hungarian regulations.

In the Premium plan, your own brand appears in the app — logo, colors, custom appearance for your customers.